What is Customer Analytics
Customer analytics can be defined as business owners using customer data to make informed decisions to improve and grow their business. This customer data can be gotten from tracking web activities, A.I., lead magnets, and online forms.
Benefits Of Customer Analytics
What We Do
At Deeta, we understand that all your customers are not the same. We use advanced statistical models to segment your target customer base. We also do migration analysis to learn how your customers move from one segment to another and what factors drive this movement. This process helps maximize sales and provide your customers with a more tailored shopping experience.
Customer Loyalty Analytics
By understanding your business objectives and core customers, we can determine your high-value customers using a churn model that calculates customer lifetime value (CLTV). The value helps you to keep your high-value customers happy and, at the same time, increase the number of high-value customers.
Call Center Analytics
Deeta Analytics uses advanced techniques such as NLP and NTLK to mine and analyze text and voice call data. These analyses provide insights that help stakeholders develop the right tactics and make key decisions to improve customer satisfaction.
Why Deeta Analytics for Customer Analytics
Experienced and Adaptive Team
Our experienced and professional team is comprised of data science, statistics, and analytics experts, among others. We have completed hundreds of projects in customer analytics and are eager to begin working with you!
With hundreds of projects under our belt, Deeta’s innovative team has perfected creating solutions that solve real issues and bring positive results to our clients.
Trusted by Customers
Our service delivery model is focused on helping our clients solve their challenges. As a result, our clients trust us to make their problems our own and work tirelessly to solve them.